You ask. We answer.
What font files will I receive upon purchase?
You will receive installable font files tailored to that specific release. Please note that not all listings include both desktop formats at once; depending on the design and its original release edition, your download will feature either an OTF or a TFF file. A web-ready WOFF2 file is also included, ready for live website use once you hold a Webfont license. You can always peek at the "What's Included" section on any individual product page to see its exact setup before checking out.
How do I complete the installation?
The process takes just a short moment. Once you download the files, locate the unzipped folder on your computer and follow these steps based on your system:
On a Mac: Double-click the font file (.otf or .ttf). A preview window will pop up via Font Book — simply click the Install Font button at the bottom. On Windows: Right-click the font file and select Install (or Install for all users if you want it active across every account on your PC).Once installed, please completely close and restart any design apps you have open (like Canva, Adobe Illustrator, or Microsoft Word) so they can refresh their menus and load your new characters.
How can I upload files to Canva?
Yes, you can absolutely bring these typefaces into your workspace! To upload a custom font, you will need an active Canva Pro or Canva for Teams account:
- Log into your account and locate the left-hand sidebar on the home page, then click on Brand (or Brand Kit).
- Select the specific Brand Kit you wish to customize, scroll down to the "Fonts" section, and click on Upload a font.
- Choose the .otf or .ttf file from your download folder, confirm that you hold the proper usage rights, and the upload will complete.
Please ensure you hold the correct license tier for your work. The standard Desktop license does not cover Canva, since Canva embeds the actual font file rather than using a flattened graphic. If you are designing in Canva for your own brand or for a single client, you'll need our Canva for Personal Usage license. And if you are using our typefaces to build and sell editable digital templates to others on marketplaces like Etsy or Shopify, you are required to hold the specialized Canva / Corjl / Templett (DOD) license.
Can I use these files in mobile video apps like CapCut?
While we don't personally use CapCut for our own video production and cannot offer direct troubleshooting, we know that many designers use our files there beautifully.
Technically, CapCut allows you to import raw files into your mobile app (by going to Text → Add Text → Style → and tapping the "+" icon to upload your file). However, please keep in mind that mobile apps usually cannot display advanced OpenType features like decorative beginning and trailing swashes on their own. To access those special characters on a mobile device, you would need to use a separate "Character View" utility to manually copy and paste them. Reliable character viewer utilities on mobile are rarely free (most cost a dollar or two). If you want to experience the full, effortless layout of your alternates and swashes, we highly recommend working inside desktop applications instead.
I lost my downloaded folder. Can I retrieve it?
Your access is permanently safe with us. Files can get misplaced and systems change, so we are always happy to help. Simply drop us a line with your original order details, and we will verify your purchase in our system and send fresh, active download links straight back to your inbox.
Can I test out the lettering before making a purchase?
Yes, we highly encourage you to try it. Every product page features an interactive Type Tester module where you can type custom words to see how the characters flow together. Our live tester fully renders standard letters, numbers, and connecting ligatures. However, please note that advanced decorative swashes cannot be displayed live inside that online preview box due to technical software limitations.
How can I see all available swashes if the tester is limited?
To view the full artistic depth of any typeface, please review the Presentation Images on the product listing. Every single preview graphic on our website is crafted using the fully installed font on a computer, demonstrating exactly how it behaves in professional design software. If an alternate letter or a trailing swash is visible anywhere in our product photos, it is guaranteed to be fully present inside the file you receive.
My text looks plain — where are the extra decorative swashes?
Your file is working perfectly. While standard characters and automated connecting ligatures adapt on their own in modern apps, dramatic beginning and trailing swashes are extra stylistic features. Because they are specialty characters, software requires you to manually select them from a glyphs menu or paste them in. To guide you through this smoothly, we've put together visual, step-by-step guides on our dedicated Tutorials Page.
How do I open extra swashes in my design software?
It depends on the program you use. Professional desktop programs like Adobe Illustrator, Photoshop, or InDesign have a dedicated "Glyphs Panel" where you can see all extra characters side by side. For other intuitive programs like Canva, Procreate, or Cricut Design Space, you can easily copy and paste the swashes using your computer's built-in utility (Font Book on Mac or Character Map on Windows). We have broken everything down with picture-by-picture guides over on our Tutorials Page.
Which license should I choose for my commercial project?
Because creative projects vary wildly, we don't use a single, rigid "commercial license." Instead, we feature ten distinct licensing tiers so you can select the one that matches your exact setup (from standard Desktop layouts and Webfonts to App development and Corporate options). Our standard Desktop license covers static logos, vector branding elements, and physical print layouts. To find your ideal match, please take a look at our side-by-side breakdown on the License Page.
I sell editable digital templates. What are the licensing rules?
If you design and sell editable template files for others to customize (such as wedding invitations or branding templates on platforms like Etsy, Shopify, or customized platforms), you are required to purchase our specific Canva / Corjl / Templett (DOD) license. Creating flat, un-editable graphics for a client or your own social feeds only requires the standard Desktop parameters.
A note on store complianceWe care deeply about our creative community and want to make sure your digital storefronts remain safe and uncompromised. To protect everyone, we maintain an active internal whitelist of our licensed template creators and monitor online marketplaces for compliance. To completely avoid unexpected copyright notifications or awkward licensing disputes, please ensure you have the proper tier active prior to launching your collections.Can I design a client's logo with the standard license?
Yes, absolutely. Designing static logos, product packaging, and corporate identities for clients is fully supported under our standard Desktop License. The only requirement is that you deliver the final assets to your client as flattened or outlined vector graphics (such as an expanded .ai, .svg, .pdf, or .png). If your client later requires the raw software files installed on their own computers to type out new text themselves, they will just need to obtain their own user license.
Which languages are supported?
Language support varies across our catalog depending on the release date. The vast majority of our modern typefaces support the Extended Latin character set, covering English and many Western European languages. However, some Central European accents may not be fully included in every style.
Additionally, for a few of our very earliest designs created when our journey began back in 2017, support may be limited to basic Latin characters. Because character maps vary, we kindly ask that you use the live Type Tester module on the product page to type your specific language requirements and confirm the necessary letters are present before purchase.
Will a Webfont file slow down my website's loading speed?
Not at all. Every web-oriented purchase includes the modern WOFF2 (Web Open Font Format 2) file type. This format utilizes advanced compression algorithms engineered specifically for modern networks. It delivers crisp typography on high-resolution screens while keeping data sizes incredibly small, ensuring your website stays lightweight and fast.
Is there a sales limit on physical items under the Desktop License?
Yes, there is. The standard Desktop License covers the sale of physical items made with the font up to 10,000 units. That comfortably covers most studio and small-business runs — a batch of wedding invitations, a stationery drop, or a boutique product line — with no hidden royalties along the way. If you're planning a larger commercial rollout that will pass 10,000 sales, just reach out before you launch and we'll set you up with the right extended tier.
One thing to keep in mind: the Desktop License covers static artwork in flattened (rasterized) or vector-outline form, and it does not extend to Print-on-Demand platforms or live software embedding. If Print-on-Demand is part of your plan, please reach out before you start and we'll point you to the right setup. You can see the full picture on our License Page.
What is the policy regarding returns or exchanges?
Because digital assets are delivered instantly via download upon checkout, we are unable to offer returns, refunds, or exchanges. However, your experience is very important to us. If you ever run into a technical issue, a corrupted download, or a setup error, please reach out to us via the contact form. We will work with you directly to solve the problem and ensure your files perform beautifully.
Still have questions?
If you are stuck on a specific layout, or need guidance choosing the correct parameters for your business, we are always happy to help you refine your workspace.
Contact our desk →