Below FAQ are some common concerns of our clients before purchasing the theme, if you have other questions, please just send it to firstname.lastname@example.org
We, designers-artists, work on different types of digital products: fonts, premade logos, editable templates, instagram highlight covers, watercolor graphic packs.
Premade Branding Kits are customised by us.
Fonts, Instacovers, Watercolor Graphic Packs, Editable Templates are instant download products.
We don't offer previews. But we suggest to place your order without this because you'll have 2 rounds of proof revision included for free, so you can make any necessary corrections or changes at this time. We are quite flexible designers. And nothing will be finalised/emailed before you approve it:)
There are two types of logo file formats: VECTOR based and PIXEL based. Vector images can be reduced in size and ENLARGED, without being pixelated. Pixel-based images can only be used size as or REDUCED. All our logos are created in vector format (Adobe Illustrator). Vector based files usually require professional design software to open, so while VERY important, you won’t be doing too much with them day-to-day. They are unlimited resolution (can be used really big, and really small) and are primarily print and source files.
For predesigned branding kits: After placing order, the 1st proof is sent within 1-2 Business days. Please, make sure that you provided all needed information. If further changes are requested, new proof will be sent within 24-48 Business hours. Two round of revisions are included for free. Look over proofs carefully and be specific with changes you want, to help customizing process to be done faster. Final files will be emailed to your address within 48 Business hours after approval. Custom branding design takes about 2-3 weeks.
Each logo will be emailed in high resolution in: AI (vector based) - perfect for printing, signage, embroidery, foil and any other printing techniques On transparent background, Layered, scalable, color changeable PSD (pixel-based) - perfect for Photoshop users. On transparent background, Layered, color changeable. PNG (pixel-based) - perfect for web. On transparent background, Single Layered file, color changeable (only to solid 1 color) JPEG (pixel-based) - perfect for web. On white background. Format does not support transparency. White and black PNG (on transparent background) files for watermarking purposes.
After emailing the files, we keep copies for 90 days. Due to the computer memory capacity, we have to delete them. Please back-up your files to your computer and online cloud services (like Google Drive, Dropbox).
1. Purchase the design you like. Look for an email from Corjl. It should be sent to your email linked with the order. The message will include a unique access link. Follow the link to create a Corjl account.You can also go directly to Corjl.com and use your order info to login and access your purchased items. 2. Personalize your template and click "save". 3. When you’re ready to print, download the PDF or JPG
Normally we don't provide support during weekends, except for urgent cases. In these cases, you only need to mark “Urgent” in your email, we will get back to you ASAP.