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Below FAQ are some common concerns of our clients before purchasing the products, if you have other questions, please just send it to hello@peachcreme.com
For Premade Branding Kits: After placing order, the 1st proof is sent within 1-2 Business days. Please, make sure that you provided all needed information. If further changes are requested, new proof will be sent within 24-48 Business hours. Two round of revisions are included for free. Look over proofs carefully and be specific with changes you want, to help customizing process to be done faster. Final files will be emailed to your address within 48 Business hours after approval. Custom branding design takes about 2-3 weeks.
We don't offer previews. But I suggest to place your order without this because you'll have 2 rounds of proof revision included for free, so you can make any necessary corrections or changes at this time. We are quite flexible designers. And nothing will be finalized/emailed before you approve it.
There are two types of logo file formats:

Vector based

Pixel based

Vector images can be reduced in size and ENLARGED, without being pixelated. Pixel-based images can only be used size as or REDUCED. All our logos are created in vector format (Adobe Illustrator). Vector based files usually require professional design software to open, so while VERY important, you won’t be doing too much with them day-to-day. They are unlimited resolution (can be used really big, and really small) and are primarily print and source files.

Each logo will be emailed in high resolution in:

AI (vector based) - perfect for printing, signage, embroidery, foil and any other printing techniques On transparent background, Layered, scalable, color changeable

PSD (pixel-based) - perfect for Photoshop users. On transparent background, Layered, color changeable.

PNG (pixel-based) - perfect for web. On transparent background, Single Layered file, color changeable (only to solid 1 color)

JPEG (pixel-based) - perfect for web. On white background. Format does not support transparency.

White and black PNG (on transparent background) files for watermarking purposes.

After emailing the files, I keep copies for 90 days. Due to the computer memory capacity, I have to delete them. Please back-up your files to your computer and online cloud services (like Google Drive, Dropbox).