Return & Refund Policy for Digital Products & Services (Branding)
We only provide digital files, our design skills and service for predesigned/custom branding, therefore, we cannot accept returns or issue refunds or cancellations. We make sure that we delivery high quality service and design.
Under no circumstances are you permitted to resell and claim any of our work as your own.
It's the client’s responsibility to ensure your business name is cleared & that the logo & branding (if applicable) does not bear similarity to the branding of similarly named businesses or related industries. After you approve the design and final files were emailed, the project is considered as closed. Any further changes would be charged extra.
Return & Refund Policy for Physical Products
There are no Refunds for Handmade Items. However, we have following Returns policy.
Damaged items: The last thing we want is for you to be stuck with a damaged item. If it arrives to you damaged, then please get in touch with us within a week's time!
Wrong size sent: If you're unhappy with the size you've received (ordered one and received another), first check that the size stated on the garment matches the size stated on the sizing chart. Though rare, it's possible that the garment was mislabelled. Let us know and we'll get you sorted out. Please, get in touch with us at firstname.lastname@example.org and we'll let you know what your next steps are.